We hope this letter finds you and your family in good health. Our community has been through a lot over the last year, and all of us are looking forward to resuming our normal habits and routines in time. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff.
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment. Once you arrive for your appointment, you will call our office to check in. Once we are ready for you we will call you to come into the office.
- You must wear a mask in the office. We will also be taking your temperature.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- We fog the office after each patient with sodium Chloride and wipe down all surfaces. We also ask that our patients rinse with a peroxide rinse before dental work begins.
- We use the latest technology in air purifiers to keep the office air clean.
For the protection of all our patients and staff due the recent outbreak of coronavirus, we are requesting the following:
If you have an illness or are exhibiting symptoms, we recommend you cancel and reschedule your dental appointment.
Some illness and symptoms include:
fever or nausea
severe headaches or body aches
muscle or stomach pain, chest pain or difficulty breathing
vomiting or diarrhea
active tuberculosis (TB)
mumps, measles, chickenpox
other contagious disease
Please notify our staff before your appointment if you or someone you are in close contact with have recently traveled to one of the countries with large outbreaks of COVID-19 (ex. China, Italy, Iran, South Korea) or if you have been exposed to someone else who was diagnosed with COVID-19 or who was quarantined as a precaution.
If you are healthy, there’s no need to cancel your regularly scheduled dental appointment.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at office number or visit our website at web address.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Dr. Darlene Dixon
Dixon Family Dental